Data Deletion Instructions

Last updated: October 24, 2026

How to Delete Your Data

If you have connected your Meta (Facebook) account to our service and would like to delete your data, please follow these steps:

Option 1: Delete via Account Settings

  1. Log in at playlift.io/login
  2. Open Settings
  3. In the "Connected Accounts" section, click "Disconnect Meta"
  4. Confirm with "Disconnect"

This immediately deletes your Meta access token and all connected ad account records from our system. Campaigns already running on Meta are not affected.

Option 2: Request Deletion via Email

If you cannot access your account or prefer to request deletion via email:

  1. Send an email to our support team at: playlift@mikemana.com
  2. Include the following information:
    • Your email address associated with the account
    • Your Meta/Facebook user ID (if available)
    • A clear request to delete your data
  3. We will verify your identity and process your request within 30 days

What Data Will Be Deleted?

When you request data deletion, we will remove:

  • Your Meta OAuth access tokens
  • Your Meta Ad Account connections
  • Any stored Meta Ad Account IDs
  • Account preferences and settings related to Meta integration

Note: Some data may be retained for legal or regulatory purposes (e.g., transaction records) as required by law. Analytics data that has been anonymized may also be retained.

Important Information

  • Data deletion is permanent and cannot be undone
  • After deletion, you will need to reconnect your Meta account if you wish to use our Meta Ads features again
  • Deleting your data from our platform does not delete your data from Meta/Facebook
  • We will process your deletion request within 30 days as required by law

Questions?

If you have any questions about data deletion or need assistance, please contact us: